My Role
  • Conducted User Research
  • Rapid ideation to come up with potential solutions.
  • Lo-Fi and Mid-Fi prototyping.
  • Analysis of usability test data.
TEAM

Kshitij Anand, Ishani Pandey, Harpriya Sodhi

TOOLS USED

Figma, Figjam, Adobe Illustrator, Canva

TIME FRAME

48 Hours

The Problem

Students Transitioning into post-secondary school from high school are not quite sure on how to tackle a completely different lifestyle away from home. Allocating time for a social life, physical activity, extra-curriculars, academic studies, personal care, which include sleeping, eating, and having leisure time becomes difficult for them.

Solution

A mobile app that simplifies post-secondary students' lives and help complete their quest for sustenance .

Food For Thought

UX Research, UX Design, Interaction Design & Evaluation

000 : Background

Transitioning to post-secondary school can be difficult and overwhelming, especially for students who are not used to being away from home. Balancing social life, physical activity, academics, and personal care can be challenging, and some students may feel insecurity and fear of missing out compared to those who seem to have quickly adapted to the new lifestyle.

Narrowing down  the problem space

We decided to focus on the pressing issue of Food Insecurity and daily challenges of students. The students tend to skip their daily meals due to time constraints, lack of sufficient funds and no knowledge of cooking. They also have a FOMO - fear of missing out, when they cannot keep track of various events happening around them.

001 : Secondary Research

We thoroughly examined the problem of food insecurity among post-secondary students by reviewing articles and forum discussions, and examining existing solutions to understand their effectiveness.

Main Findings

  • Students struggle to find a balance between managing their schoolwork and food, often failing to achieve their ideal balance.
  • As students struggle to adapt to their new environment, they may skip meals, leading to a stressful and pressurized lifestyle.
  • Students feel that the university resources do not provide reliable suggestions or leads and do not trust the systems available to them.

002 : Primary Research

Our team wanted to gather information about students' thoughts on their experiences with food and daily meal planning, so we conducted both quantitative and qualitative user research.

ANALYSIS OF DATA

We gathered primary research for our project through a survey with 30 responses and interviews with 4 students. I analyzed the data collected through the survey, and we used affinity diagrams to identify themes in the qualitative data.

Main Findings

80%

Students skip meals every week to meet deadlines and demands of their hectic schedule

75%

Students use websites and food delivery apps to find food quickly and with a wide variety of options

76%

Students find it difficult to access reasonable food offers and free food events

003 : Devloping Empathy

MEET Stella !

We developed a fictional persona, named Stella, who represents our target demographic. To enhance this persona, we identified her desires, needs, and obstacles to better understand her perspective.

EMPATHISING

We created an empathy map to understand the various ways in which users might respond to a situation, including their thoughts, feelings, actions, and words. This helped us to gain a more holistic understanding of their experience.

004 : Journey Map

To understand the challenges and opportunities for improvement in a student's experience with food insecurity, we created a journey map that follows the temporal progression of their experience. This allowed us to gain insight into their pain points and how to support their needs.

PROMINENT PAIN-POINTS

Based on the user journey, we understand that Stella needs a way to :

Look for food options available nearby so that she doesn't remain hungry and can enjoy a healthy meal.
Find affordable food options around the campus so that she can manage her expenses.
Find good connections so that she does not misses out on things.

005 : Problem Identification

Framing The Problem

Based on our research findings, our team developed "How Might We" statements that framed the major problems we identified :

HMW design a solution for post secondary students to help them find reliable food leads, offers, and economical options to ensure they meet their sustenance needs ?

HMW design a solution for post secondary students that help them make good connections so that they don't have a fear of missing out ?

006 : Ideating Solutions

Every idea has value !

Using the identified problems and HMW statements as a guide, my team brainstormed potential solutions. We then evaluated these ideas using a prioritization grid to determine which ones would have the greatest impact and be feasible within our time constraints.

Finalized ideas

The ideas that served as "Food for Thought" framework !

Help students to discover the best events and deals that is happening in their area.
Communities for students to connect with others who share similar food preferences and interests, helping them make friends and build connections.
The meal planner to help students track their daily nutrition intake and plan their meals, as well as providing quick and convenient options to save time.

007 : User Flow

Creating pathway for the users

To visualize the paths users take through the app, we created a user flow starting from the home page and continuing through the various categories in the navigation bar .

008 : High Fidelity Designs

GOAL

Given the time constraints, we decided to begin with high-fidelity wireframes after devloping our mid-fi. These wireframes were based on the user flow previously described and were used to guide the design process.

ONBOARDING SCREEN

DISCOVERS

PLANNERS

010 : User Interface Style Guide

STYLE GUIDE

Our team has chosen a fun and youthful color palette and simple typefaces for our style guide, which will be applied to the final prototype of our app in order to accurately convey its essence.

011 : Meet Food For Thought

ONE STOP SHOP

The Home feed offers a convenient, comprehensive overview of all the best events, daily meal plans, activities, and upcoming events, so you can stay informed on the go.

DISCOVER BEST OFFERS AND EVENTS

The Discover feature allows students to find information about free food events in their area, register for and obtain tickets for these events, get discounted food, and keep track of their upcoming events.

JOIN FOOD COMMUNITIES

The Community feature helps students connect with others, expand their social circles, chat with new friends, and discover groups and communities with shared interests and food preferences. This helps students avoid missing out (FOMO) on social opportunities.

012 : Next Steps

USER TESTING

Due to the limited time available, my team was unable to conduct usability testing to validate our solution. In the future, I would like the chance to test the solution with a small group of users to ensure that it meets its goals in a user-friendly and enjoyable manner.

CONSIDERING ALL USE CASES

In the future, I plan to carefully consider all possible use cases for this project, keeping any restrictions in mind. I will work to ensure that the app remains functional under these varying constraints.

Making it accessible

Our future goal is to improve the accessibility of the user interface for users with disabilities or special needs.

013 : Learnings

Making Intentional Design Decisions

It can be challenging to limit the scope of a solution and decide which ideas and features to prioritize during the ideation phase. It is tempting to consider all possible use cases and features, but it is important to focus on the ones that will have the most impact and benefit for the target audience.

Communication

Communication is really important while designing. It is crucial to effectively convey your ideas and consider the perspective of the user when designing a solution. Empathy towards the user is an important aspect of successful design.

TIME MANAGEMENT

Effective time management is key to ensuring that tasks are completed on schedule. One way to do this is by dividing tasks among team members and setting internal deadlines for each phase of the design process. Without proper organization, it can be easy for things to become disorganized and chaotic.